Legal & Rules

Karikya Terms and Conditions — Know Your Rights as a Player

These terms govern your use of the Karikya platform. They are written in plain language so every Bangladesh player can understand exactly what is expected and what you can expect from us in return. Please read them before you start playing.

Last updated: January 2025
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Plain Language Promise

Karikya writes its terms in clear, straightforward English — no legal jargon designed to confuse. If something is unclear, contact [email protected] and we will explain it directly.

What These Terms Cover

These six areas are the most important parts of the Karikya Terms and Conditions. Each section below goes into full detail.

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Account Eligibility

You must be 18 or older to register at Karikya. One account per person is permitted. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

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Deposits and Withdrawals

Karikya processes deposits and withdrawals via bKash and Nagad. Minimum deposit is ৳100. Withdrawal requests are processed within five minutes under normal conditions. Funds must originate from accounts registered in your name.

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Bonus Terms

All bonuses at Karikya come with wagering requirements that must be met before withdrawal. Bonus terms are stated clearly at the time of offer. Attempting to abuse bonus structures will result in bonus cancellation and possible account review.

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Fair Play Rules

All games at Karikya use certified RNG technology. Using automated software, bots, or any system designed to gain an unfair advantage is strictly prohibited and will result in permanent account suspension.

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Account Security

You are responsible for keeping your Karikya login credentials secure. Karikya will never ask for your password via email or chat. If you suspect unauthorised access to your account, contact support immediately.

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Responsible Gaming

Karikya provides deposit limits, session reminders, and self-exclusion tools. These tools are available to all players regardless of VIP tier. Using them does not affect your account standing or bonus eligibility.

Karikya Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and Karikya ("Karikya", "we", "us", "our") governing your access to and use of the Karikya online gaming platform available at karikya.co. By registering an account, making a deposit, or placing a bet on Karikya, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the Karikya platform.

1. Acceptance of Terms

By accessing the Karikya platform, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Responsible Gaming Policy. These documents together form the complete agreement between you and Karikya. Your continued use of the platform following any update to these Terms constitutes acceptance of the revised Terms. Karikya recommends that you review these Terms periodically to stay informed of any changes.

These Terms apply to all services offered by Karikya, including but not limited to Dragon and Tiger, European Roulette, Rummy, Dino Hunter, W Live, Fortune Dragon, the VIP loyalty program, and any promotional offers or bonuses made available through the platform.

2. Eligibility and Registration

To register and maintain an account at Karikya, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must not be a resident of any jurisdiction where online gaming is prohibited by law.
  • You must not already hold an active or previously suspended Karikya account.
  • You must provide accurate, complete, and current information during registration.
  • You must not be acting on behalf of another person when registering or playing.

Karikya reserves the right to request identity verification documents at any time. Failure to provide satisfactory verification within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending investigation. Karikya takes age verification seriously and will not process withdrawals for accounts where age verification has not been completed.

3. Account Management

Each player is permitted to hold one Karikya account only. If Karikya identifies that a player holds multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — all duplicate accounts will be closed and any balances in those accounts may be forfeited. The player's primary account may also be subject to review.

You are solely responsible for all activity that occurs under your Karikya account. You must keep your login credentials confidential and must not share your username or password with any other person. Karikya will never ask you for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, you must contact Karikya support immediately at [email protected].

Karikya reserves the right to suspend or close any account at its discretion if there is reasonable suspicion of fraud, money laundering, bonus abuse, or any other violation of these Terms. In cases of confirmed fraud or money laundering, Karikya will report the matter to the relevant authorities and cooperate fully with any investigation.

4. Deposits and Withdrawals

Karikya accepts deposits and processes withdrawals exclusively through bKash and Nagad. All payment accounts used for deposits and withdrawals must be registered in your own name. Karikya does not accept payments from third-party accounts, and any deposit received from an account not matching your registered name will be returned and may trigger an account review.

  • Minimum deposit: ৳100
  • Minimum withdrawal: ৳200
  • Standard withdrawal processing time: within 5 minutes during normal operating hours
  • VIP Gold tier and above: priority withdrawal processing
  • Maximum single withdrawal limits vary by VIP tier — see the VIP page for current limits

Karikya does not charge fees on deposits or withdrawals. However, your mobile banking provider (bKash or Nagad) may apply their own transaction charges, which are outside Karikya's control. Karikya recommends checking your provider's current fee schedule before initiating a transaction.

Withdrawal requests are processed in the order they are received. Karikya targets a five-minute processing window for standard withdrawals. During periods of high volume or scheduled maintenance, processing times may be longer. Karikya will notify players of any planned maintenance that may affect withdrawal processing via the platform's notification system.

Karikya reserves the right to request additional verification before processing any withdrawal. This is a standard anti-fraud measure and does not imply any wrongdoing on the part of the player. Verification requests will be communicated via your registered contact details and must be responded to within 72 hours to avoid withdrawal cancellation.

5. Bonuses and Promotions

Karikya offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to the specific terms stated at the time the bonus is offered, including wagering requirements, minimum odds, eligible games, and expiry dates. These specific terms take precedence over any general statements about bonuses made elsewhere on the platform.

  • Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
  • Wagering requirements must be completed within the timeframe specified for each bonus. Expired bonuses are forfeited automatically.
  • Karikya reserves the right to withdraw any bonus offer at any time prior to the bonus being credited to a player's account.
  • Only one bonus may be active at a time unless the specific bonus terms state otherwise.
  • Bonuses are intended for personal recreational use only. Any attempt to exploit bonus structures through coordinated play, arbitrage, or any other method constitutes bonus abuse and will result in bonus cancellation and possible account suspension.
  • Karikya reserves the right to adjust or cancel any bonus if it determines that the bonus was claimed in error or under false pretences.

Players who have self-excluded or set deposit limits through Karikya's responsible gaming tools are not eligible to receive promotional bonuses during the period those restrictions are active. This policy exists to protect players who have chosen to limit their gaming activity.

6. VIP Loyalty Program

The Karikya VIP program operates across five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Tier progression is based on cumulative wagering activity over a rolling period. Loyalty points are awarded automatically on all real-money bets placed at Karikya — no opt-in is required.

  • VIP tier benefits include weekly cashback on net losses, higher withdrawal limits, faster withdrawal processing, and dedicated account managers from Gold tier upward.
  • Cashback is calculated on net losses within the qualifying period and credited as bonus funds subject to a 1x wagering requirement.
  • VIP tier status is reviewed on a rolling basis. Failure to maintain the minimum wagering threshold for a tier may result in tier downgrade at the next review period.
  • VIP benefits are non-transferable and have no cash value outside of the Karikya platform.
  • Karikya reserves the right to modify VIP tier thresholds, benefits, and cashback rates at any time with reasonable notice to affected players.

Diamond tier members receive the highest cashback rate, the highest withdrawal limits, and direct access to a dedicated account manager. Diamond tier status is reviewed monthly. Full details of current VIP tier thresholds and benefits are available on the VIP page.

7. Fair Play and Prohibited Conduct

Karikya is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension and forfeiture of any balance:

  • Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors in any game to gain an advantage. Any winnings obtained through exploitation of a known or unknown error are void.
  • Colluding with other players to manipulate game outcomes, particularly in live dealer games.
  • Using any form of card counting software or device in live dealer games.
  • Placing bets with the intent to launder money or obscure the origin of funds.
  • Creating multiple accounts to claim bonuses more than once.
  • Engaging in any conduct that disrupts the experience of other players or the operation of the platform.

All games at Karikya use certified Random Number Generator (RNG) technology audited by independent third parties. The RNG ensures that game outcomes are genuinely random and cannot be predicted or manipulated by any party, including Karikya itself. Return-to-player (RTP) rates for all games are published on the respective game pages.

8. Intellectual Property

All content on the Karikya platform — including but not limited to the Karikya name, logo, game graphics, software, text, and design elements — is the intellectual property of Karikya or its licensed content providers. You may not copy, reproduce, distribute, modify, or create derivative works from any Karikya content without prior written permission.

Your use of the Karikya platform grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal recreational purposes only. This licence does not include any right to sublicense, sell, or commercially exploit any part of the platform or its content.

9. Privacy and Data

Karikya collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering at Karikya, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:

  • Your personal data is used to operate your account, process payments, verify your identity, and provide customer support.
  • Karikya does not sell your personal data to third parties.
  • Your bKash and Nagad credentials are never stored on Karikya's servers. Payment transactions are processed through the providers' own secure APIs.
  • Karikya may share data with regulatory authorities or law enforcement agencies where required by law.
  • You have the right to request access to, correction of, or deletion of your personal data, subject to Karikya's legal obligations to retain certain records.

Full details of how Karikya handles your data are available in the Privacy Policy.

10. Limitation of Liability

Karikya provides its platform on an "as is" and "as available" basis. While Karikya makes every reasonable effort to ensure the platform is available and functioning correctly at all times, it does not guarantee uninterrupted access or error-free operation.

  • Karikya is not liable for any loss of winnings, data, or opportunity arising from platform downtime, technical errors, or interruptions to internet connectivity.
  • Karikya is not liable for any indirect, incidental, or consequential losses arising from your use of the platform.
  • In the event of a technical error that results in an incorrect game outcome or payout, Karikya reserves the right to void the affected bets and return stakes to the players involved.
  • Karikya's total liability to any player in respect of any single incident shall not exceed the value of the player's account balance at the time of the incident.

Nothing in these Terms limits Karikya's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

11. Responsible Gaming

Karikya is committed to promoting responsible gaming. The platform provides the following tools to help players manage their gaming activity:

  • Deposit limits (daily, weekly, monthly) — set by the player and effective immediately.
  • Session time reminders — alerts that notify you when you have been playing for a set duration.
  • Cooling-off periods — temporary account restrictions of 24 hours, 7 days, or 30 days.
  • Self-exclusion — permanent or long-term account closure for players who feel they need to stop playing entirely.

All responsible gaming tools are available to every player regardless of VIP tier. Activating any responsible gaming tool does not affect your VIP status or loyalty point balance. Karikya's support team is trained to assist players who are concerned about their gaming behaviour. If you need help, contact [email protected] at any time. Full details are available on the Responsible Gaming page.

12. Amendments to Terms

Karikya reserves the right to amend these Terms and Conditions at any time. When material changes are made, Karikya will notify registered players via the platform's notification system and update the "Last updated" date at the top of this page. Your continued use of the Karikya platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree with any amendment to these Terms, you must stop using the platform and may request account closure by contacting [email protected]. Any balance remaining in your account at the time of closure will be processed for withdrawal to your registered payment method, subject to standard verification requirements.

13. Contact and Disputes

If you have a question about these Terms or wish to raise a dispute regarding your Karikya account, please contact the support team in the first instance:

Karikya aims to resolve all player disputes within 5 business days of receiving a formal complaint. If you are not satisfied with the outcome of Karikya's internal dispute resolution process, you may escalate the matter through the appropriate regulatory channels applicable in your jurisdiction.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through Karikya's internal process shall be subject to the exclusive jurisdiction of the competent courts.

Frequently Asked Questions About Karikya Terms

No. Each player is permitted one account only. If Karikya detects multiple accounts linked to the same person — by name, payment method, device, or IP address — all duplicate accounts will be closed and balances may be forfeited. If you have accidentally created a duplicate account, contact support immediately to resolve the situation before it affects your primary account.

If a bonus expires before its wagering requirement is met, the bonus funds and any winnings generated from those bonus funds are forfeited automatically. Your real-money balance is not affected. Karikya recommends checking the expiry date of any active bonus in your account dashboard and planning your play accordingly.

Standard identity verification at Karikya is completed within 24 hours of receiving all required documents. During periods of high volume, this may extend to 48 hours. VIP Gold tier members and above receive priority verification handling. You will be notified by email once your verification is complete.

Karikya may modify VIP tier thresholds and benefits, but will provide reasonable advance notice to affected players via the platform's notification system before any changes take effect. Changes will not be applied retroactively to cashback already earned in a completed qualifying period.

Contact Karikya support via live chat or email at [email protected] as soon as possible, providing the game name, date, time, and bet reference number if available. Karikya will investigate the reported error and respond within 5 business days. All game results are logged and can be reviewed against the certified RNG records.
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